Ice Bay™

3 Simple Steps to Measure Your Hand for Gloves

1. Hold fingers together

2. Measure hand around the knuckles with hand held flat

3. Do not include thumb.

Limited Lifetime Warranty for Outdoor Gear:

Glacier Outdoor, LLC warrants the quality and durability of its outdoor gear, inclusive of gloves and outdoor apparel, sold directly by Glacier or its authorized dealers. This warranty, effective upon purchase, guarantees that each product shall be devoid of any material or workmanship defects for the entirety of its natural lifespan.

Exclusions From Coverage

Excluded from coverage under this warranty are the following:

• Products purchased other than from Glacier Outdoor or from an authorized Glacier Outdoor dealer.
• Damage incurred due to abuse or misuse.
• Damage resulting from extended wear and tear.
• Damage resulting from tampering or customer modification.
• Damage resulting from exposure to caustic substances. 
• Consequential, incidental, indirect, punitive, exemplary, and/or special damages. (Some States do not allow the exclusion or limitation of consequential or incidental damages, so this exclusion might not apply to you.)

Responsibility: In the event of a defective Product, Glacier's responsibility is confined to repair, replacement, or refund, at Glacier's sole discretion. The initiation of a return or exchange shall be conducted through Glacier's official website or by direct communication with Glacier, as detailed on the warranty page.

Please contact sales@glacieroutdoor.com to initiate all warranty claims.

This warranty extends only to the consumer who originally purchased or received the product.

State and International Laws
Furthermore, it is hereby communicated that while this warranty delineates specific legal rights, additional rights may be conferred upon consumers by state and international laws. It is incumbent upon consumers to acquaint themselves with such rights to ensure a comprehensive understanding of their entitlements under the law.

Warranty Claims

In the event that you do purchase a glacier glove product with a defect in craftsmanship, please return the product to the original place of purchase for warranty assistance.

If you are unable to return an item at the original place of purchase or if you have purchased the product from us directly, please call customer service at (800) 728-8235 for a RMA number.

We are unable to process returns without an RMA number.

If you are returning a product for exchange in style or size, original hang tags must be attached, and the product must be unused with a copy of the receipt.  Products that do not arrive in this condition will be returned without exchange at the customer's expense.

Shipping instructions will be sent to you when your warranty claim is processed and approved.

Contact Us

Call (800) 728-8235 or email Sales@glacieroutdoor.com.

Gently hand wash in cold water with mild soap and lay flat to dry in a well-ventilated area.

Do not machine dry.

For small neoprene leaks, we recommend Aquaseal.